Frequently Asked Questions About Softbase's Dealer Management System
Get answers to common questions about Softbase and how it supports dealerships across material handling, construction, agriculture, and trailer.
What is Softbase?
Softbase is a comprehensive dealer management system designed to streamline operations for farm equipment and heavy construction equipment dealers.
What is the difference between Softbase 3.0 and Softbase Evolution?
Softbase 3.0 offers essential features like inventory management, CRM integration, and reporting tools. Softbase Evolution includes all these features plus advanced analytics, enhanced mobile capabilities, and additional customization options.
Do I need Softbase Evolution if I already have Softbase 3.0?
If your dealership requires advanced analytics, more customization, and improved mobile functionality, upgrading to Softbase Evolution is recommended.
What payment options are available for Softbase?
Softbase offers flexible payment options, including monthly and annual subscriptions, with the possibility of custom pricing for large-scale implementations.
What kind of customer support is available?
Our customer support team is available 7 days a week via phone and email, to assist with any issues or questions you may have.
Can I access Softbase on mobile devices?
Absolutely! Softbase includes a mobile app for service technicians to manage work orders and inventory on the go.
What are the technical requirements for running Softbase?
Softbase is a cloud-based solution that requires a stable internet connection and a modern web browser. For mobile access, it supports both iOS and Android devices.
How does Softbase ensure data security?
Softbase employs advanced security measures, including encryption, regular backups, and secure data centers to protect your dealership’s data.
Are software updates included in the subscription?
Yes, all software updates are included in your subscription, ensuring you always have the latest features and security enhancements.
Can Softbase be customized to fit my dealership’s specific needs?
Softbase offers customization options to tailor the system to your dealership’s unique processes and requirements.
Can I schedule a demonstration of Softbase?
Absolutely! Contact our sales team or hit Request a Demo to schedule a personalized demonstration of Softbase’s features and benefits.
Does Softbase offer data migration services?
Yes, we provide data migration services to help transition your existing data into Softbase seamlessly. Conversion is quoted per company so if you’re interested, let’s talk.
