One of the most common questions we receive is, “Your software does so many things. How hard is the platform to navigate?” We love to get this question because it allows us to discuss our favorite feature. Softbase was designed with simplicity and user-friendliness at the top of mind. There are already so many programs out there that overcomplicate simple processes. Not with Softbase.
Once you agree to join the Softbase family, our team of support specialists will come on sight and begin loading the platform with your current customer’s data and inventory. This may take two to three weeks, depending on the size of your dealership. Once that large first step is complete, we will train you and your staff on all the ins and outs of the system. This training typically takes no longer than a few hours but is customized based on each client’s need. Don’t worry – our team will always be a resource for you and make sure everything is operating the way it is expected to.
Training will be specific for each person. For example, a mechanic and an accountant will use the platform in completely different ways. This dealer management software was created to be simple to use for any role in your material handling dealership. We will work with you to make sure each person has access to Softbase that they require.
Once training is complete, our team will empower you to use the platform in your everyday job. The solution is now in your hands, and tracking inventory, invoices, work orders, and so much more (features) has never been easier. Always know that you are never alone when you’re using the Softbase Solution. Our team of dedicated support specialists are here for you should any need arise.
Regardless if you are in the forklift, agriculture, heavy construction, or another material handling industry, Softbase is the tool for you.
Our team can work with anyone anywhere. We travel throughout North America and can troubleshoot any issues remotely, should they arise.