Softbase evolution

Frequently Asked Questions

Frequently Asked Questions About Softbase's Dealer Management System

Get answers to common questions about Softbase and how it supports dealerships across material handling, construction, agriculture, and trailer.
What is Softbase?

Softbase is a comprehensive dealer management system designed to streamline operations for farm equipment and heavy construction equipment dealers.

Softbase 3.0 offers essential features like inventory management, CRM integration, and reporting tools. Softbase Evolution includes all these features plus advanced analytics, enhanced mobile capabilities, and additional customization options.

If your dealership requires advanced analytics, more customization, and improved mobile functionality, upgrading to Softbase Evolution is recommended.
Softbase offers flexible payment options, including monthly and annual subscriptions, with the possibility of custom pricing for large-scale implementations.
Our customer support team is available 7 days a week via phone and email, to assist with any issues or questions you may have.

Absolutely! Softbase includes a mobile app for service technicians to manage work orders and inventory on the go. But, all users of the system can access Softbase on any device once you have a good connection. It’s web-based!

Softbase is a cloud-based solution that requires a stable internet connection and a modern web browser. For mobile access, it supports both iOS and Android devices.

Softbase employs advanced security measures, including encryption, regular backups, and secure data centers to protect your dealership’s data. Review the key security measures in place.

Yes, all software updates are included in your subscription, ensuring you always have the latest features and security enhancements.
Softbase offers customization options to tailor the system to your dealership’s unique processes and requirements.

Absolutely! Contact our sales team or hit Request a Demo to schedule a personalized demonstration of Softbase’s features and benefits.

Yes, we provide data migration services to help transition your existing data into Softbase seamlessly. Conversion is quoted per company so if you’re interested, let’s talk.
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With 30+ years serving dealers in the forklift, agriculture, heavy construction, and material handling industry, we’ve engineered an end-to-end solution supporting every function in a dealership.

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