PROBLEMS WE SOLVE

Mobile Field Service Management Software for Dealerships

Our Mobile Field Service Management Software is tailored to help field technicians managing operations on the go. It simplifies service operations, enhances task management, and ensures effective service delivery.

Male technician reviewing his tablet over a mobile management screen mockup

Mobile Management. Evolved.

Softbase Service App is a mobile-based software that streamlines dealership field operations through scheduling, dispatching, tracking, and monitoring work orders, service requests, inventory management, and labor tracking.

The software helps dealerships maximize their productivity, reduce downtime, and increase customer satisfaction, making it an essential tool for efficient and effective dealership management.

Our mobile app gives technicians everything they need to work efficiently, such as logging time, tracking notes, applying parts, and managing equipment inventory all in the palm of their hand.

Male technician using Softbase's mobile field service management software at work

Simplified Parts Management

With our convenient inventory search feature, you can simply identify and include the required parts, even assigning parts to specific sections on the work order keeping your operations running smoothly.

Enhanced Time Tracking

Logging both billable and non-billable time is simpler with the Clock ON/OFF feature, providing insights into time spent. 

Visual Documentation

Capture and attach images directly to work orders, providing clarity and context for every job.  Plus, you have the convenience of viewing images linked to the work order, serial number, or equipment record.

Instant Access to History

Unit repair history is now at your fingertips, facilitating informed decision-making and proactive maintenance.

Dealership technician looking at tablet - mobile field service management software

Streamlined Inspections

Generating and sending comprehensive inspection reports can be done via email, all directly within the app hassle-free. Execute checklists efficiently, ensuring compliance and safety standards are met with ease.

Multi Electronic Signature

Obtain one signature for multiple work orders for those times when a technician has been working on one site all day. Electronic signatures speed up invoicing and payment while reducing paper use.

Benefits of Our
Mobile Field Service Management Software

Boosts productivity
in the field

By automating tasks like scheduling, dispatching, and routing, you reduce the time and effort required for field teams to manage their work. Complete more jobs in less time. 

Optimized scheduling and dispatching 

Assign jobs to field teams based on their location, skill set, availability, and workload. ensuring that the right person is sent to the right job at the right time. 

 

Effective
collaboration 

Access to job details, customer information, and inventory data on mobile devices enables field technicians and office staff to communicate and quickly resolve issues.

Accurate inventory management and asset tracking

Field teams can use their tablets or phones to access the right parts, tools, and equipment when they need them and prevent overstocking or understocking of inventory.

woman over CRM screen mockup

The Best Dealership Management Software for Field Service Managers

As a field service manager, you have the important role of ensuring that your customers’ equipment performs optimally to maintain their satisfaction.

With a very on-the-go job, Softbase Evolution can help to make tasks such as locating customer information, service histories, and scheduling dates easier to ensure efficient service delivery.

Workforce management has never been easier. Supervise service operations with smart time tracking, employee scheduling and offsite work monitoring.

Labor Tracking

Labor tracking is an essential aspect of managing any team, especially when it comes to measuring productivity and managing payroll. With a digital clock-in station, you can easily monitor your team’s labor hours and productivity.

Technician Tracking

Keeping track of your mechanics’ work while they are offsite is crucial to ensure that they are being productive and efficient. By monitoring their activities, you can identify potential problems and make necessary adjustments to improve their performance.

technician and field service manager discussing productivity by using Softbase on a tablet - mobile field service management
PRODUCTS

Scale Operations With Total Control

Softbase Evolution software logotype

Our team understands that operating a dealership is already challenging enough. So Softbase Evolution was developed to be THE solution that is easy to use, connects all processes, and plays a significant role in your dealership’s success.

Streamline accounting processes with our accounting management software making financial tasks easier and more accurate.

Our Customer Relationship Management (CRM) solution helps manage interactions with customers to improve customer service, sales and loyalty.

Get insights into sales performance, inventory, and financial metrics with a comprehensive reporting and analytics feature for dealerships.

Oversee equipment maintenance, usage, and inventory in one place with a robust rental equipment management software for dealerships.

Control and track equipment parts including ordering, receiving and issuing with our Parts Inventory Management Software.

Help your sales teams effectively manage and optimize their sales activities with our Sales Management Software for dealerships.

Oversee the rental process from booking to payment with our comprehensive Equipment Rental Management Software.

Our vendor management system for dealerships helps oversee relationships with suppliers and vendors for smooth procurement processes.

Simplify transactions with our Point of Sale feature. Process payments, track inventory, and generate receipts—all in a single interface optimized for dealerships.

Go paperless, stay organized, and excel in customer service with our document management feature. Transform your dealership today!

BLOG

Leading insights and news

Our Leadership

It was so refreshing to be on a system that was that simple intuitive and user-friendly. It’s so it’s easy to train various users to do things. Gives us clean data and helps us minimize difficulties with our customers.”

Jim Flowers

General Manager | Toyota Lift of Houston

Our Leadership

Softbase was able to organize what we do for our customers. We track a lot of forklift assets and since Softbase our efficiency started to improve and we could provide better answers and support.”

Russ Wilkins

President | Frontier Forklifts & Services

See Softbase Evolution in Action

Schedule a free demo of our dealer management system to see how it can work for your dealership.

Female driving a forklift in a warehouse