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COMPANY

Toyota Lift Houston

Dive into Toyota Lift Houston's Success Story with Softbase Systems. Uncover unique challenges, customized solutions, and tangible results in forklift dealership management excellence.

General Information

Customer
Toyota Lift Houston

Industries
Manufacturing
Distribution and Warehousing
Healthcare
Government
Retail
Construction

Locations
Houston, Texas

Background

Toyota Lift Houston is a full-service forklift dealership that provides material handling equipment and services to businesses in the greater Houston area.

The company is a division of Toyota Material Handling, which is a subsidiary of the Toyota Group and a leading manufacturer of forklifts and other material handling equipment.

Toyota Lift Houston offers a wide range of products and services, including new and used forklift sales, leasing and rental options, parts sales, and maintenance and repair services. They specialize in Toyota forklifts and other material handling equipment, but also carry a variety of other brands to meet the diverse needs of their customers.

Problem

The company’s team of factory-trained technicians provides expert maintenance and repair services for forklifts and other material-handling equipment. They offer a range of service options, including preventative maintenance programs, emergency repairs, and on-site service. These operations require extensive documentation from work orders and job scheduling, to accounting receipts and customer support. The need for a robust and scalable system that supports the entire chain of service is critical to the success of daily operations.

Solution

Toyota Lift of Houston found Softbase dealership management solutions simple, initiative, and user-friendly. Those characteristics, plus the support from the Softbase team, allowed them to quickly train their staff to use the system and explore new possibilities they couldn’t have with their old DMS. 

Hear what else the team at Toyota Lift of Houston had to say:

“It was so refreshing to be on a system that was that simple intuitive and user-friendly. It’s so it’s easy to train various users to do things.

The data that’s in the system is pretty straightforward so it’s easy to pull it out. Over the years we’ve wanted to do different things with the system and the support that we got was really good.

You know, it definitely satisfies our needs as a business. It’s just a good relationship for what we need. Gives us clean data and helps us minimize difficulties with our customers.”

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