Our Mobile Field Service Management Software is tailored to help field technicians managing operations on the go. It simplifies service operations, enhances task management, and ensures effective service delivery.
The Softbase Service App is a comprehensive mobile field management solution designed to streamline dealership field operations. As a field service software for equipment dealers, it enables seamless scheduling, dispatching, tracking, and monitoring of work orders, service requests, inventory management, and labor tracking—all from a mobile device.
This equipment dealer field service software helps dealerships maximize productivity, reduce downtime, and boost customer satisfaction, making it an indispensable tool for efficient, effective dealership management.
Our mobile field management app gives technicians everything they need to work efficiently, including logging time, tracking notes, applying parts, and managing equipment inventory—all in the palm of their hand.
With our convenient inventory search feature, you can simply identify and include the required parts, even assigning parts to specific sections on the work order keeping your operations running smoothly.
Logging both billable and non-billable time is simpler with the Clock ON/OFF feature, providing insights into time spent.
Capture and attach images directly to work orders, providing clarity and context for every job. Plus, you have the convenience of viewing images linked to the work order, serial number, or equipment record.
Unit repair history is now at your fingertips, facilitating informed decision-making and proactive maintenance.
Generating and sending comprehensive inspection reports can be done via email, all directly within the app hassle-free. Execute checklists efficiently, ensuring compliance and safety standards are met with ease.
Obtain one signature for multiple work orders for those times when a technician has been working on one site all day. Electronic signatures speed up invoicing and payment while reducing paper use.
By automating tasks like scheduling, dispatching, and routing, you reduce the time and effort required for field teams to manage their work. Complete more jobs in less time.
Assign jobs to field teams based on their location, skill set, availability, and workload, ensuring that the right person is sent to the right job at the right time.
Access to job details, customer information, and inventory data on mobile devices enables field technicians and office staff to communicate and quickly resolve issues.
Field teams can use their tablets or phones to access the right parts, tools, and equipment when they need them and prevent overstocking or understocking of inventory.
As a field service manager, your role is essential in ensuring that customers' equipment performs optimally to maintain high satisfaction levels.
With such an on-the-go job, Softbase Evolution’s field service software for equipment dealers makes it easier to locate customer information, access service histories, and schedule dates, supporting efficient and reliable service delivery.
Workforce management has never been easier. Supervise service operations with smart time tracking, employee scheduling and offsite work monitoring.
Labor tracking is an essential aspect of managing any team, especially when it comes to measuring productivity and managing payroll. With a digital clock-in station, you can easily monitor your team’s labor hours and productivity.
Keeping track of your mechanics’ work while they are offsite is crucial to ensure that they are being productive and efficient. By monitoring their activities, you can identify potential problems and make necessary adjustments to improve their performance.
Our team understands that operating a dealership is already challenging enough. So Softbase Evolution was developed to be THE solution that is easy to use, connects all processes, and plays a significant role in your dealership’s success.
Control and track equipment parts including ordering, receiving and issuing with our Parts Inventory Management Software.
It was so refreshing to be on a system that was that simple intuitive and user-friendly. It’s so it’s easy to train various users to do things. Gives us clean data and helps us minimize difficulties with our customers.
Softbase was able to organize what we do for our customers. We track a lot of forklift assets and since Softbase our efficiency started to improve and we could provide better answers and support.
Schedule a free demo of our dealer management system to see how it can work for your dealership.
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